Return/Refund Policy

Refund Policy for Clothing: We offer returns on clothing if clothes are in their original condition, unworn, undamaged, and with all tags and packaging intact. It can be returned within 3 days of delivery. We do not offer exchanges as of now.

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Refund Policy for Jewelry Products:

1. Refund Eligibility: Customers may be eligible for a refund under the following circumstances:

• The product is returned within the specified return period (often within 5 of delivery).

• The jewelry is in its original condition, unworn, undamaged, and with all tags and packaging intact.

• The original proof of purchase (receipt or order confirmation) is provided.

 

2. Non-Refundable Items: Certain items may not be eligible for a refund or may have specific return conditions.

 

Examples include:

• Customized or personalized jewelry.

• Earrings (for hygiene reasons, unless they are faulty).

• Items that show signs of wear or damage not due to manufacturing defects.

 

3. Refund Process:

• To initiate a refund, customers need to contact us with reason for return.

• Refunds are usually issued to the original payment method.